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    Gendered labour’s positions of vulnerabilities in digital labour platforms and strategies of resistance: a case study of women workers’ struggle in Urban Company, New Delhi

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    Author(s)
    Dhar, Dipsita
    Thuppilikkat, Ashique Ali
    Editor(s)
    Nayar, Mahima
    Publication date
    2022-12-07
    Subject
    Gender
    Keywords
    Digital labour platforms
    gendered labour
    gig workers’ protest
    Country
    India
    
    Metadata
    Show full item record
    Publisher(s)
    Oxfam KEDV
    Oxfam India
    Oxfam Mexico
    Oxfam Colombia
    Oxfam South Africa
    Routledge
    Oxfam Brazil
    Journal
    Gender & Development
    URI
    http://hdl.handle.net/10546/621475
    DOI
    10.1080/13552074.2022.2127574
    Document type
    Journal article
    Language
    English
    Description
    <html> <head> <title></title> </head> <body> <p>The expansion of digital labour platforms (DLPs) in South Asia has incorporated the pre-existing intersectional social inequalities, initiating new sites of exploitation and collective resistance which disrupt and negotiate the gendered labour&#39;s positions of vulnerabilities. This paper explores the case of a courageous strike by women workers of Urban Company (online beauty and home services platform) in New Delhi to hike their commission percentage amid the pandemic. We identify that the gendered labour&#39;s positions of vulnerabilities in DLPs are informed by the false promise of flexibility, algorithmic insecurity, lack of safety and security, and high dependence of workers on the platform. Against this backdrop, the women&#39;s resistance via informal unionism employed the use of information and communication technologies (ICTs) and informal kin networks to co-ordinate and develop solidarities and launch protest actions, with the support of the traditional trade union. Their limited success is evidence of the associational power of informal unionism, along with the visibility of women harnessing public attention as &#8216;sufferers of injustice&#8217;.</p> </body> </html>
    Pages
    20
    ISSN
    1355-2074
    1364-9221
    ae974a485f413a2113503eed53cd6c53
    10.1080/13552074.2022.2127574
    Scopus Count
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    Journal articles

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