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    Tourism's Dirty Secret: The exploitation of hotel housekeepers

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    English report
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    Author(s)
    Sarosi, Diana
    Publication date
    2017-10-17
    Subject
    Gender
    Health
    Inequality
    Private sector
    Rights
    Keywords
    Gender inequality
    Gender-based violence
    Hotel industry
    Living wage
    Sexual harassment
    Labour rights
    Tourism
    Country
    Canada
    Dominican Republic
    Thailand
    
    Metadata
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    Publisher(s)
    Oxfam Canada
    Document type
    Research report
    Description

    Tourism is booming and generates millions of jobs for women around the world. Yet the hotel industry exemplifies the vast inequality of today’s world. The women who make hotel beds and clean hotel toilets labour long hours for meagre pay, face sexual harassment and intimidation, are exposed daily to toxic chemicals and live in fear of arbitrary dismissal. Meanwhile, the top-earning hotel CEOs can earn more in an hour than some housekeepers do in a year. Such systematic exploitation is not inevitable. The hotel industry, consumers and governments must all be part of the solution to end the economic exploitation of women.

    This report examines the working lives of housekeepers in Toronto, Canada, Punta Cana, Dominican Republic and Phuket, Thailand. In dozens of interviews with hotel housekeepers, representatives of workers’ organizations and hotel managers, Oxfam found five overarching trends common to the three locations: in non-unionized hotels, extremely low wages that are not sufficient to live on; serious health risks and high rates of injury; high rates of sexual harassment; difficulty organizing due to employer resistance and bad management practices; and a lack of adequate child care.

    Pages
    28
    URI
    http://hdl.handle.net/10546/620355
    Additional Links
    https://policy-practice.oxfam.org.uk/publications/tourisms-dirty-secretthe-exploitation-of-hotel-housekeepers-620355
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