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    Humanitarian Informal feedback project: Za'atari Refugee Camp, Jordan. Evaluation report 2015/16

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    Name:
    er-humanitarian-informal-feedb ...
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    Description:
    English report
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    English management response
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    Author(s)
    Sheehan, Carly
    Publication date
    2016-12-14
    Subject
    Humanitarian
    Approach and methodology
    Keywords
    Technology
    Accountability
    Innovation
    Humanitarian innovation fund
    Refugees and IDPs
    ICT4D
    ICT in Programme
    Monitoring and evaluation
    M&E
    Development methods
    Country
    Jordan
    
    Metadata
    Show full item record
    Publisher(s)
    Oxfam GB
    Document type
    Evaluation report
    Description

    Oxfam has piloted the Humanitarian Innovation Fund (HIF) tool as a way to increase and improve the accountability Oxfam provides to refugees in Za'atari Camp in Jordan. This evaluation finds that there are several technological improvements that can and should be made to the tool, as well as internal improvements to the culture of accountability within Oxfam's programme in Za'atari Camp. The results of this evaluation are clear that the tool should continue to be developed and improved, and tested in other contexts. The potential for the feedback tool is greater than could be trialled during the short pilot period, and increasing the concentration on informal feedback, as was initially conceived prior to the pilot, should be prioritized in future trials. The management response to the evaluation is also available to download.

    Pages
    18
    URI
    http://hdl.handle.net/10546/620164
    Additional Links
    http://policy-practice.oxfam.org.uk/publications/humanitarian-informal-feedback-project-zaatari-refugee-camp-jordan-evaluation-r-620164
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