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    Accountability and effectiveness of NGOs: adapting business tools successfully

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    Author(s)
    Walsh, Eoghan
    Lenihan, Helena
    Editor(s)
    Eade, Deborah
    Publication date
    2006-08-01
    Subject
    Approach and methodology
    Keywords
    Development methods
    Development in Practice Journal
    DiP
    Country
    Cambodia
    
    Metadata
    Show full item record
    Publisher(s)
    Oxfam GB
    Routledge
    Journal
    Development in Practice
    URI
    http://hdl.handle.net/10546/130792
    DOI
    10.1080/09614520600792309
    Document type
    Journal article
    Language
    English
    Description
    The central argument of this article is that many of the tools developed to strengthen for-profit businesses can be applied to NGOs to make them more effective and accountable. The authors address a gap in the development literature by defining and describing how business tools can be effectively transferred to NGOs. They examine the implementation of ISO 9000 Quality Standard by one NGO, the Cambodia Trust. The experiences of the Cambodia Trust demonstrate that business tools have a place in NGO management. The article also questions the extent to which the Cambodian experience can be seen as best practice for NGOs.<p>This article is hosted by our co-publisher Taylor & Francis.</p>
    Pages
    13
    ISSN
    0961-4524
    EISSN
    1364-9213
    ae974a485f413a2113503eed53cd6c53
    10.1080/09614520600792309
    Scopus Count
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